AJS INSURANCE

ABOUT US

At AJS Insurance, Inc., we are committed to excellent customer service by providing a friendly, dedicated quality staff. We pride ourselves in being professional and we are able to provide our clients with prompt service.

We are members of Florida Association of Insurance Agents (FAIA), Independent Insurance Agents & Brokers of America (IIABA) and Trusted Choice.

Independent Insurance Agents & Brokers of America (IIABA) is a national alliance of 300,000 business owners and their employees who offer all types of insurance and financial services products.

Unlike company-employed agents, IIABA independent insurance agents and brokers represent more than one insurance company, so they can offer clients a wider choice of auto, home, business, life, health coverage’s as well as retirement and employee-benefit products.

IIABA agents and brokers not only advise clients about insurance, they recommend loss-prevention ideas that can cut costs. If a loss occurs, the independent insurance agent or broker stands with the client until the claim is settled.

PLEDGE OF PERFORMANCE

Trusted Choice agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.

As a Trusted Choice agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:

• Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products

• Guide you through the claims process for a prompt and fair resolution of your claim.

• Help you solve problems related to your coverage or account

• Explain the coverage’s and options available to you through our agency, at your request.

• Return your phone calls and e-mails promptly and respond to your requests in a timely manner.

• Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.

• Use our experience and multiple company relationships to customize your coverage as needed.

• Commit our staff to continuing education so they may be more knowledgeable in serving you.

• Treat you with respect and courtesy.

• Conduct our business in an ethical manner.

We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.